Home Loans Australia publishes general information, tools and resources about home loans in Australia. You can explore our home loan resources to learn about rates, eligibility criteria, refinancing and how mortgage brokers work. We do not accept applications or quote requests, assess personal eligibility, arrange referrals or provide personalised financial or credit advice.
We also value your feedback and suggestions - they help us continually improve the Home Loans Australia experience and ensure our information and resources meet the needs of our users.
For general questions, compliments or complaints about our website, please write to Clark Family Pty Ltd at the mailing address below.
If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.
If you previously submitted an enquiry through this website and need assistance identifying or contacting the broker or provider to whom your enquiry was referred, you may write to us and we will check our historical referral records. This is administrative assistance with a past enquiry, not a new referral or an assessment of your borrowing requirements.
Please do not include sensitive personal or financial information in your correspondence, such as passwords, banking details, credit card details, Tax File Numbers or identification documents. Include only the information necessary for us to understand your request.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about our website, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If your complaint concerns a broker, lender, insurer or other financial services provider, contact that business first. If the matter remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide when contacting us will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry and manage your request, not to refer you to a broker or lender.
You can request access to or correction of your personal information at any time by contacting us in writing.
Website Operator
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
For general information about financial services licensing and regulatory matters, please visit the ASIC website.
Buying a home is one of the most significant financial commitments you will make in your lifetime. Without a solid savings plan, you may find it challenging to gather the necessary funds for a home deposit. This can delay your home-buying journey and add unnecessary stress to an already high-stakes process. - read more
When it comes to managing finances, one of the biggest stressors for homeowners is their mortgage. In Australia, many individuals and families struggle with mortgage stress, which can have a significant impact on their overall financial well-being. - read more
Welcome to our guide on simple steps to boost your home deposit savings! We’re thrilled to have you here as you embark on the exciting journey towards home ownership. Whether you're a first-time homebuyer or looking to upsize, saving for a home deposit is a crucial step. - read more
Embarking on the journey to homeownership is a quintessential part of the American dream, one that conjures images of stability, accomplishment, and personal sanctuary. Yet, this dream comes with significant financial implications that can often feel daunting to aspiring homeowners. Navigating the landscape of real estate and mortgages requires an understanding of the economic commitment it entails. - read more
A home loan lets you borrow money to buy residential property and repay it over time with interest. This guide explains the basic mechanics of Australian home loans, including deposits, principal, interest, repayments, loan terms, security, fees, settlement and what happens after your loan begins. - read more
Australia’s mortgage market is still showing resilience, but the latest banking indicators point to a household sector that has less room for error than it did during the ultra-low-rate years. APRA’s recent lending and asset quality data suggests that arrears remain an important signal to watch, particularly as higher repayment commitments continue to work through household budgets. - read more
Australian home buyers are facing a familiar but important shift: even when interest rates appear steadier, larger property prices can still push borrowing plans back under pressure. Recent housing finance and property market reporting points to buyers taking on bigger loan commitments as values strengthen across parts of the country, particularly in markets where supply remains tight and competition for quality homes is still firm. - read more
First-home buyers are getting a fresh reason to revisit their purchase plans, with recent housing finance commentary pointing to stronger interest in low-deposit purchases under the expanded federal Home Guarantee Scheme. The broader settings are designed to help eligible buyers enter the market with a smaller deposit and without paying lenders mortgage insurance, which can otherwise add a substantial cost to buying with less than a standard deposit. - read more
Australia's housing market is showing renewed signs of momentum, and that matters for anyone preparing to buy or upgrade. Recent property market reporting suggests values are firming across several capitals after a patchier period, with buyer demand, limited listings and expectations around future interest rates all playing a role. For households who were hoping that earlier winter softness would create more room to negotiate, the latest shift is a reminder that affordability can change quickly. - read more
Australia’s mortgage market has moved into another watch-and-wait phase after the Reserve Bank of Australia kept the cash rate unchanged at its latest meeting. For borrowers, the decision offers a welcome period of stability, but it should not be mistaken for a signal that home loan costs are now locked in place. - read more
Negative Amortization: A situation in which the loan payment for any period is less than the interest charged over that period, causing the loan balance to increase.
