Home Loans Australia :: Articles

Personal Loans And The Consumer Credit Code

What should I know about personal loans and the Consumer Credit Code?

Personal Loans And The Consumer Credit Code

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Understanding your rights as a consumer is essential in dealing with complex issues like personal loans and other finance. Here we reveal, in simple terms, how the Credit Code works for you.

Introduction of Credit Code

The Consumer Credit Code commenced operation on November 1, 1996.
This is a national code that is applicable in each State.
Despite what its title suggests, it is not a code of conduct but legislation that is enforceable in certain situations where credit is offered. 
Any non-business credit transactions are governed by the Code if entered into after that date, including continuing contracts that were in force at that date.
This includes:
  • credit provided predominantly for domestic, personal or household purposes;
  • where a charge is made for the credit; and
  • Insuring your most valuable asset
    Image for Insuring your most valuable assetWhile many people would consider their home or their car to be their most valuable asset, it's your ability to earn an income that is most important in shaping your financial future. Statistically, two thirds of working Australians will suffer an injury or illness that will sideline them for 90 days or more. The majority of these people would not be able to pay their mortgage or meet car finance and other loan commitments without adequate income insurance.
    credit is provided in the course of a business of providing credit, or incidental to any other business of the credit provider. Definition of credit contract The Consumer Credit Code covers a wide range of credit contracts, which is defined as:
  • the payment of a debt owed by one person to another is deferred; or
  • one person incurs a deferred debt to another. Different categories of credit under the Consumer Credit Code include:
  • instalment contracts;
  • consumer leases;
  • continuing credit.

The Consumer Credit Code covers credit contracts entered into after November 1, 1996 including:

  • all consumer credit e.g. credit cards, housing etc loans that are characterised as being domestic, personal or household - not for business purposes;
  • in all Australian jurisdictions;
  • where charges are made for the credit;
  • where the credit provider does so in the course of business.

Personal, domestic & household purposes

The Consumer Credit Code does not apply for business purposes. 

According to the Code the nature of the credit does not have to be wholly concerned with domestic credit, but will be caught by the provisions of the Consumer Credit Code if:
  • more than half the credit is for personal, domestic & household purposes; or
  • if the credit is to purchase goods that are to be used for different purposes, then the purpose is mostly for personal, domestic & household purposes.

Goods mortgages

Mortgages are a security over goods (sometimes called "chattels") or real property. 

This means that the lender has the right to take the property/goods and sell it if the borrower defaults on the loan. 
There are certain requirements that must be met before the mortgage comes under the Consumer Credit Code, including that the goods or land must be specifically described.

Applicable credit providers

For a credit contract to be covered by the Consumer Credit Code, the credit provider must supply the credit:

  • in the course of a business that provides credit; or
  • where it is incidental to any other business of the credit provider.

There is no hard and fast way to determine this, but it can be important where the seller simply allows the buyer to pay for the goods in instalments, or when a family member offers a loan. 

In the first case the contract would probably be covered by the Consumer Credit Code; in the latter case it would not be covered.

Exclusions from the Consumer Credit Code

This can be complicated, and it is always worth asking whether the contract is covered by the Consumer Credit Code. There are many situations where the Consumer Credit Code will not apply, including:

  • short term credit;
  • where credit provision occurs without contemplation e.g. a savings account goes into debit;
  • within certain limits, where the only charges are periodic or fixed and not changed according to the level of credit that is provided e.g. an annual fee to a credit card provider or a arrangement with a supplier that allows goods to be bought on account and a fixed charge is applied;
  • insurance premiums payable on instalment;
  • most pawnbroker transactions;
  • employee loans.

Credit Code & guarantees

A guarantee must be:

  • in writing;
  • signed by the guarantor;

A copy of the credit contract must be received by the guarantor. 

They must also receive a copy of a document that sets out the obligations of the guarantor under the contract.

Published: Sunday, 1st Aug 2021
Author: Paige Estritori

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.


Home Loans Articles

Understanding Mortgage Insurance: A Guide for Australian Homebuyers
Understanding Mortgage Insurance: A Guide for Australian Homebuyers
Buying a home is a significant milestone for many Australians, but it often involves securing a mortgage, which can be a complex process. An essential part of this process is understanding mortgage insurance. Mortgage insurance is a type of insurance policy that protects lenders from the risk of defaulting borrowers. - read more
Maximizing Your Budget: Smart Saving Strategies for Aspiring Homeowners
Maximizing Your Budget: Smart Saving Strategies for Aspiring Homeowners
Embarking on the journey to homeownership is a quintessential part of the American dream, one that conjures images of stability, accomplishment, and personal sanctuary. Yet, this dream comes with significant financial implications that can often feel daunting to aspiring homeowners. Navigating the landscape of real estate and mortgages requires an understanding of the economic commitment it entails. - read more
How to Boost Your Credit Score for a Better Home Loan Rate
How to Boost Your Credit Score for a Better Home Loan Rate
A credit score is a numerical representation of your creditworthiness. It is calculated based on your credit history, including factors like your payment history, the amount of debt you have, and the length of your credit history. - read more
Avoiding Common Pitfalls: How to Streamline Your Home Loan Pre-approval
Avoiding Common Pitfalls: How to Streamline Your Home Loan Pre-approval
Stepping into the realm of homeownership begins with a critical financial milestone: securing home loan pre-approval. This inaugural step paves the way for homebuyers to gain a clear understanding of their borrowing capacity, directly influencing their purchasing decisions. In Australia, where the real estate market teems with competitive energy, effective navigation through the pre-approval process offers a competitive edge. - read more
Take Back Control: Mortgage Refinance and Debt Consolidation Tips for Aussie Homeowners
Take Back Control: Mortgage Refinance and Debt Consolidation Tips for Aussie Homeowners
As mortgage interest rates continue to rise in Australia, it's becoming more important than ever for homeowners to take control of their finances. This article will provide valuable tips on mortgage refinance and debt consolidation for Aussie homeowners. With the potential for future rate increases by the Reserve Bank of Australia due to inflation concerns, many homeowners are feeling the financial burden. However, by exploring options like refinancing and consolidating debt, homeowners can regain control of their financial situation. - read more

Finance News

Macquarie Bank's Strategic Alliance with Mortgage Brokers Fuels 28% Growth in Home Loan Portfolio
Macquarie Bank's Strategic Alliance with Mortgage Brokers Fuels 28% Growth in Home Loan Portfolio
27 May 2026: Paige Estritori
In a notable development within Australia's mortgage sector, Macquarie Bank has reported a substantial 28% increase in its home loan portfolio, reaching $181.3 billion as of 31 March 2026. This growth is primarily attributed to the bank's strategic collaboration with mortgage brokers, who were responsible for originating over 95% of new home loans during the financial year. - read more
Understanding the Impact of the RBA's May 2026 Cash Rate Increase on Home Loans
Understanding the Impact of the RBA's May 2026 Cash Rate Increase on Home Loans
27 May 2026: Paige Estritori
On 5 May 2026, the Reserve Bank of Australia (RBA) announced a 25 basis point increase to the official cash rate, bringing it to 4.35%. This marks the third consecutive rate hike this year, reflecting the central bank's efforts to address rising inflation and economic growth concerns. - read more
Over Two Dozen Lenders Maintain Home Loan Rates Amid RBA Hike
Over Two Dozen Lenders Maintain Home Loan Rates Amid RBA Hike
19 May 2026: Paige Estritori
In the wake of the Reserve Bank of Australia's (RBA) recent decision to increase the cash rate by 0.25 percentage points, a notable segment of the lending market has chosen a different path. Over two dozen lenders, including prominent names like Citi and RAMS, have yet to implement corresponding hikes in their home loan interest rates. This divergence presents a unique opportunity for borrowers seeking stability amidst a climate of rising rates. - read more
APRA Introduces New Cap on High Debt-to-Income Home Loans
APRA Introduces New Cap on High Debt-to-Income Home Loans
11 May 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has implemented a significant policy change aimed at bolstering financial stability within the housing market. Effective from 1 February 2026, APRA has imposed a cap limiting banks to issuing no more than 20% of new home loans to borrowers with a debt-to-income (DTI) ratio of six times or higher. This measure is designed to curb the rise in high-risk lending practices and mitigate potential vulnerabilities in the financial system. - read more
Australian Banks Respond to RBA's Interest Rate Increase
Australian Banks Respond to RBA's Interest Rate Increase
11 May 2026: Paige Estritori
In response to the Reserve Bank of Australia's (RBA) recent decision to raise the official cash rate by 0.25 percentage points to 3.85%, Australia's major banks have announced corresponding increases in their home loan variable interest rates. This move marks the first cash rate hike in two years and reflects the central bank's efforts to address rising inflation and economic growth concerns. - read more

Need Help Finding a Home Loan?
Get your free home loan eligibility assessment and compare offers tailored specifically to your circumstances.
Loan Amount:
Postcode:
All finance quotes are provided free (via our secure server) and without obligation.
We respect your privacy.

Start Here

Get your free Home Loan Eligibility Assessment and compare multiple lender offers via our nation-wide mortgage broker panel.

Loan Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.

"Mastering Home Loans: Navigating the Australian Mortgage Market"

FREE DOWNLOAD: Mastering Home Loans: Navigating the Australian Mortgage Market

Knowledgebase
Liquidity:
The ease with which an asset or security can be converted into cash without affecting its market price.